POLICIES

Shipping
Shipping wine isn't as fun much as drinking it! We strive to safeguard the integrity of the wine and to ensure that your order arrives in a timely manner. Please allow us 1-2 days to process your order. Our fulfillment warehouse operates Monday to Friday only and they will notify you when your order has been shipped.Depending on the state we are shipping to, in transit times for ground shipments may be 7 to 10 business days. Air shipments are shipped 2-day air.

Hot/Cold Weather
During times when temperatures exceed those recommended for ground shipping we will hold your order at no charge at our climate-controlled warehouse. We always try to accommodate our customers’ requests, so please let know us if there are special circumstances.

Shipping Rates
Our online shopping cart will calculate and show you the shipping rate before you confirm payment. If you have any questions on rates please don't hesitate to contact us directly.

Refunds 
All wine purchases are non-refundable. On the rare occasion that your wine shipment should arrive in damaged condition, please contact us right away so that we can rectify the situation.

Wine Club Cancellations 
Membership may be cancelled at any time after second shipment. Cancellation must be in writing and received before the next shipment is sent. Once the wine has shipped, wine club members are responsible for its receipt. A person 21 years of age or older must be present to sign for the package at delivery address.

Age Restriction
By browsing the Bacio Divino Web site you certify that you are 21 years or older. You must be 21 years or older to browse the Bacio Divino Web site. Please EXIT immediately if you are under the legal drinking age! 

Privacy Policy
In general, you can visit the Bacio Divino Web site (www.baciodivino.com) without revealing your identity or any other information about yourself. Our web servers may collect information that is aggregated to quantify the number of visits received, the average viewing time, and the pages viewed or services used. We may use this information to measure the use of our site and to improve the quality of the services and content we provide to our users. 

We will explicitly ask you when we need information that personally identifies you or allows us to contact you. This information is generally requested when providing you with access to our mailing list, wine order page, or when you contact us with your inquiries through telephone, fax or the various available online contact forms on this Web site. Generally, we use this information solely for the purpose of providing you with the services or information that you have requested. However, we reserve the right to share our marketing list with our partners. You may subscribe or unsubscribe from the Bacio Divino list at anytime.

The Bacio Divino website may contain links to other sites such as Bacio Divino customers and business partners or others. Bacio Divino is not responsible for the privacy practices or the content of such websites.

Terms of Use
By browsing the Bacio Divino Web site you certify that you are 21 years or older. You must be 21 years or older to browse the Bacio Divino Web site. Please EXIT immediately if you are under the legal drinking age! You must be 21 years or older to purchase Bacio Divino products. By ordering from this Web site you certify that you are over the drinking age.

Material provided by Bacio Divino may be used for Internal Review, Analysis and Research Only. Any editing, reproduction, Publication, rebroadcast, public showing, public display or placement on any website is forbidden & may violate copyright laws. material made available such as text, photos, graphics, media kit, downloadable photos and logo are all copyrighted by Bacio Divino. You may not use anything from this Web site without express written permission of Bacio Divino. We will prosecute violators to the fullest extent of the law.

California WARNING Statements

WARNING:

Proposition 65 in the state of California requires that we inform you of the information available at the link below:
https://www.baciodivino.com/pages/california-warning-statements

Warranty Disclaimer
The information provided through this Service is for educational purposes only. THIS SERVICE DOES NOT OFFER ADVICE OF ANY KIND AND NOTHING CONTAINED IN THE SERVICE IS INTENDED TO CONSTITUTE PROFESSIONAL ADVICE FOR ANY MEANS. ADVICE RECEIVED VIA THIS SERVICE SHOULD NOT BE RELIED UPON FOR ANY DECISIONS AND YOU SHOULD CONSULT WITH AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. We assume no responsibility for how you use the information provided through this Service.

WE MAKE NO REPRESENTATIONS OR ENDORSEMENT ABOUT THE SUITABILITY OF PRODUCTS AND SERVICES OR THE TIMELINESS OR ACCURACY OF THE INFORMATION AVAILABLE THROUGH THIS SERVICE FOR ANY PURPOSE. WE AND OUR SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE PRODUCTS, SERVICES AND INFORMATION CONTAINED ON OR MADE AVAILABLE THROUGH THIS SERVICE, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY OF THIS SERVICE, LACK OF VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES, OR ANY FAILURE TO PROVIDE THE SERVICE. ALTHOUGH WE OR OUR SUPPLIERS MAY UPDATE THE CONTENT ON THIS SERVICE FROM TIME TO TIME, PLEASE NOTE THAT INFORMATION CHANGES RAPIDLY. THEREFORE, SOME OF THE INFORMATION MAY BE OUT OF DATE AND/OR MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS.

Accessibility Statement for Bacio Divino Cellars

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility Toolbar

This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user
You can refer to Accessibility Enabler user guide here to know more.

Give Us Your Feedback

We are committed to providing an accessible service.If you experience problems or have any suggestions for improvement please get in touch with us.We do continuous improvement based on your feedback.

Phone : (707)942-8101
Contact Form : View Now
We try to respond to feedback within 3 business days.

 Accessibility Initiative Badge

Changes to Terms and Conditions in this Agreement
We reserve the right to modify the terms and conditions of this Agreement at any time, and such modifications shall be effective immediately upon either posting of the modified Agreement or by notification to You. You agree to review this Agreement periodically to be aware of such modifications and Your continued access or use of the Service shall be deemed Your conclusive acceptance of the modified Agreement. You agree that these standards for notice of changes are reasonable.

Copyright Notice

Copyright © 2019 Bacio Divino, P.O. Box 131, Rutherford, CA 94573, USA. All rights reserved.